Faq's

1. What type of products does Jantiny© sell?

We offer a wide range of fashion for men, women, and kids, plus stylish accessories. From cozy winter ponchos and trendy cargo pants to sparkling jewelry and kids’ outfits – we’ve got something for everyone in the family.

2. How do I choose the right size?

Each product page includes a detailed size chart to help you pick the perfect fit. If you’re between sizes, we recommend going one size up for extra comfort.

3. Do you ship worldwide?

Yes! 🌍 We ship our fashion favorites to customers all over the world. Shipping times may vary depending on your location, but we always do our best to get your order to you as quickly as possible.

4. How long does delivery take?

  • Standard shipping: 7–15 business days (varies by country).

  • Express shipping: 5–10 business days (available on selected products).
    Once your order is shipped, you’ll receive a tracking number to follow your package.

5. What payment methods do you accept?

We accept major credit cards, PayPal, and secure online payments. All transactions are protected with top-level encryption for your safety.

6. Can I return or exchange a product?

Yes, of course! ✅ We offer a 14-day return policy on most items. If you receive a product that doesn’t fit or isn’t quite what you expected, just contact our support team and we’ll guide you through the return or exchange process.

7. What if I receive a damaged or wrong item?

We’re so sorry if that happens! 💙 Simply contact us with your order details and a photo of the item, and we’ll send a replacement or full refund right away.

8. How can I track my order?

After your order ships, you’ll get an email with a tracking number and link. You can check your order’s journey anytime.

9. Do you offer discounts or sales?

Yes! 🎉 We frequently run flash sales, seasonal discounts, and bundle offers. Keep an eye on our homepage banners and subscribe to our newsletter to never miss a deal.

10. How can I contact Jantiny© support?

You can reach us anytime   through our Contact Us page. Our friendly team will reply within 24 hours.